Shannon Property Management provides end-to-end management of your rental property. Here's what's included:
Make Ready — Our in-house team repairs and prepares the home for showings. Getting it to high standards has given us a reputation that attracts high-caliber residents.
Leasing — Our quality listings and streamlined showing process allow us to receive, thoroughly process, and vet applications efficiently.
Maintenance — Our expert team responds quickly to tenant requests, driving satisfaction and maintaining the home in safe, working condition.
Rent Collection — We collect rent on time and provide accurate financial reporting for strong asset performance.
Financial Reporting — Detailed monthly and annual financial reports give you a clear picture of your property's performance.
Legal Compliance — We ensure your property adheres to all local, state, and federal regulations, minimizing legal risks and liabilities. We also enforce the terms of the lease.
Property Inspections — We perform inspections at move-in, move-out, and as requested, to proactively identify issues and prevent costly repairs.
Customer Service — Dedicated service to address owner and resident inquiries promptly and professionally.
Renovation — Our in-house team can enhance the overall appeal, design, and value of your home through custom renovations. Bathrooms, kitchens, full homes — if interested, just ask your Property Manager.
SPM operates using a Pod Team Structure — a dedicated group of four people assigned to your property.
| Role | Responsibility |
|---|---|
| Property Manager | Your main point of contact. Responsible for the overall success of the partnership. If you're ever unsure who to contact, start here. |
| Client Success Manager | Ensures a seamless and positive experience for you as an owner. |
| Leasing Coordinator | Handles specialized aspects of leasing and tenant coordination. |
| Maintenance Coordinator | Manages maintenance requests and ensures timely property upkeep. |
These four roles work together as a single unit. After extensive experience and experimentation, we've found this structure to be the most effective way to manage your property.
While SPM uses several specialized software systems internally, the only platforms you'll need to interact with as an owner are:
AppFolio (Owner Portal) — Houses all financial information. This is where you access statements, reports, and property financial data. Available 24/7.